Wednesday, May 6, 2020
Performance Measurement and Control System â⬠MyAssignmenthelp.com
Question: Discuss about the Performance Measurement and Control System. Answer: Introduction: Performance measurement and control system is a tool that is used by either larger companies alternatively, small companies as a point of the reference during the growth phase of the company. Strategic performance measure and control monitors the activities that are carried out by the company, which can lead to the growth of the organization and the outcomes of the operations that the company will carry out in the process of development. The tool works on various principles which includes; the work done by the organization need to be measured, the process of performance measurement and control system can neither be increased or decreased and everything that is done by the company during the period of growth the outcome need to be determined. The leaders in the organization in order to run the organization effectively they use leadership skills to minimize chaos in the organization as well as use performance measurement and control system tool. Performance measurement and control syst em helps in giving the company in outlook of growth versus control, it exposes company to risks that it may encounter, long-term capabilities or short-term results and communication of performance goals and business strategy to its employees which are implemented in the company during phase growth and strategic decision making process. Performance measurement and control system exposes the company to some of the risks that it may encounter during the growth phase which helps the organization in decision-making and planning during the growth phase, (Shaik, 2014). Some of the problems the company may encounter during the development process are the employment of unskilled labor. During change management period, the company may be forced to hire other employees in the companies to help in bringing the change and implementing the change. As a result, the hired employee may be unable to produce what he has presented in his or her papers. This leads instead of maximum production but a loss by the company because of the money spent in hiring them to the company and outcome is resulted. Hence, this helps the company while making the change management plan to be prepared for the problem it may encounter during the process. This also helps in alerting the managers and the whole leadership team in organization identify the hi red members that can be used to bring the change in the company and the training the company need to give to its employees to ensure that there is maximum production and change is noted when they hire employee, (Galy, 2014). Another risk a company has to put into consideration is the employees may be tempted to do wrong things if the change is so internally. In any change management process, the company has to put into consideration both internal factors and external factors; the external factors include the society surrounding the organization and the government, (Chang, 2016). The government affects the organization in that it may regulate the things the company sells and the boundaries should reach. The society acts as a source of the resources of the company and employees. The internal factors constitute if the employees found in the company and the assets of the company itself. The employees at some point need to be identified by the community in progress they are making. The companies sometimes are forced to take their employees in a training program which is afterward the employees who are trained they are used in bringing the change in the organization. Performance management and control system i ncludes promotions to be done on the employees who effectively produce what they were trained during the training process; it may also include the awards given to some of the employees, (Kerzner, 2017). The employees may want not only to be identified by the company itself but also the society on what they are doing. A person feels good if some people from outside are invited during the award day rather than only people from the company. Therefore, in the process, if the company decides to be more internal, the employees may end up doing the wrong things instead of what they were trained for. Performance management and control system also outlines growth and profit versus control which is implemented by companies in phase change and decision making during change management, (Paolucci, 2016). Every company in the recent is looking for development and growth of the company. Nevertheless, the company has to ensure that but is generating more profits and meeting the market demands. Performance management and control system measure every activity that the company that is engaging itself in. The top management sometimes may tend to push so hard so as the maximum is profit generated. But this may have both a positive outcome and negative outcome to the employees and the company itself, (Parida, 2015). To the employees, they may lose control and start doing dumb things rather than concentrating on what they should do because of the too much force applied to them. The role of the managers is to ensure that they are controlling the running of the company and make sure that it is ba lanced to ensure they are not working on the extremes so as even if the profit is generated maximum, they are not imposing to much force to their employees. The companies also implement the aspect of efficiently communicating to its employees about the performance goals and the strategies of the business. One of the main elements of most of the companies that are employed by the company in its running is being too responsive to their customers locally and ensuring that they are connected to them, (Introna, 2014). The companies create communication feedback to ensure that they access information from their customers through various ways including using social media platforms. From the information, they get they can identify which places they should rectify and areas of their strongholds, which they can improve on. However, the company first have to put its employees on the frontline first to make sure they are directly involved in decision-making process. When the employees are required in decision-making process, it minimizes the chances of resistance when a particular change is implemented. Also, it makes the employees have a sense of b elonging of the company and therefore they can be loyal to the company, which will lead to maximum output. In conclusion, performance measurement and control system practices such as long-term or short-term investments are implemented in the company during the growth phase. Also, they help in decision-making process such as which aspects they should put into place while bringing the change. During the growth phase, also the company considers the risks it may encounter and the measures it should take in case there is a problem, which is implemented from performance measurement and control system. References Chang, J. F. (2016).Business process management systems: strategy and implementation. CRC Press. Galy, E., Sauceda, M. J. (2014). Post-implementation practices of ERP systems and their relationship to financial performance.Information Management,51(3), 310-319. Introna, V., Cesarotti, V., Benedetti, M., Biagiotti, S., Rotunno, R. (2014). Energy Management Maturity Model: an organizational tool to foster the continuous reduction of energy consumption in companies.Journal of cleaner production,83, 108-117. Kerzner, H., Kerzner, H. R. (2017).Project management: a systems approach to planning, scheduling, and controlling. John Wiley Sons. Paolucci, M., Sacile, R. (2016).Agent-based manufacturing and control systems: new agile manufacturing solutions for achieving peak performance. Crc Press. Parida, A., Kumar, U., Galar, D., Stenstrm, C. (2015). Performance measurement and management for maintenance: a literature review.Journal of Quality in Maintenance Engineering,21(1), 2-33. Shaik, M. N., Abdul-Kader, W. (2014). Comprehensive performance measurement and causal-effect decision making model for reverse logistics enterprise.Computers Industrial Engineering,68, 87-103.
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